Think your team knows what you do? Think again.


Reader, you work with your team every day. You’re in meetings together. You share updates. You send emails. So they probably have a good sense of what you do, right? Not always. We recently worked with a well-known organization on understanding priorities—where they come from, how they’re set, and why work is divided the way it is. After one of the exercises, a team member turned to a colleague they work with nearly every day and said: "I’m realizing I never fully knew what you do." That...