Here's how praise can lower the bar (instead of raising performance)


I was having coffee with a senior leader at a law firm when she said this, almost sheepishly, "I really want to praise him, but his work isn’t up to par.” My response was blunt but kind...“Why would you praise him, then?” We both sat smiling for a second because…she knew. But she also didn’t really know, not fully. This is one of those quiet leadership habits we pick up without realizing it. We think we’re being kind, supportive and encouraging. What feels like kindness in the moment often...