Here's Adam Grant’s favourite feedback line, plus the one I'd add


Adam Grant has a great line (18 words to be exact) that opens the door to feedback. It works really well to build trust, set the tone, and signal to the other person that this conversation is about growth, not criticism. Here’s what he says: “I’m giving you these comments because I have very high expectations, and I’m confident you can reach them.” It’s clear, encouraging, and surprisingly effective at disarming defensiveness. That said, if you want the message to stick, no matter who you’re...