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Burnout is a destination
Burnout has become a catch-all for something most organizations don't have language for. The slow drain of capacity that no one names until it's already a problem. I was in a debrief conversation with a client last week, and we were talking about team performance. The word "burnout" kept coming up. When we dug into what was actually happening though, the perception of burnout and the reality of output didn't match. The team wasn't necessarily burned out; they didn't have a full grasp on their...
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